b77bd Privacy Policy

b77bd collects personal data that is necessary to provide you with a safe, compliant, and fully functional online betting experience. The categories of personal data we collect include, but are not limited to, the following:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification by applicable law. Where such data is collected for verification purposes, it is handled with the highest level of care and is not used for any purpose beyond that verification.

b77bd collects personal data through the following channels:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to any survey or promotion on the platform, you directly provide us with personal data.
• Automated technologies: As you interact with the b77bd platform, we automatically collect technical data using cookies, web beacons, server logs, and similar tracking technologies. This data is collected passively as part of normal platform operation.
• Payment providers: When you transact via bKash, Nagad, Rocket, or Upay, those payment providers may share transaction confirmation data with us to allow accurate crediting and reconciliation of your account.
• Identity verification partners: Where applicable, b77bd may use third-party identity verification services to cross-reference the identity documents you provide during KYC. These partners provide a verification result to b77bd; we do not store raw document images beyond what is required for compliance.
• Publicly available sources: In limited circumstances relating to fraud prevention or regulatory compliance, b77bd may reference publicly available information such as sanctions lists or public records.

b77bd uses the personal data we collect only for legitimate, clearly defined purposes. The principal uses of your data are as follows:

• Account creation and management: To register your account, authenticate your identity on login, and maintain your account settings and preferences.
• Service delivery: To process your deposits and withdrawals, settle your bets and casino wagers, credit your bonuses, and administer your participation in the b77bd Loyalty Program.
• KYC and regulatory compliance: To verify your identity and age (21+ requirement), conduct anti-money laundering (AML) checks, and meet any other legal obligations applicable to an international online betting platform serving players in Bangladesh.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling behaviour, administer any deposit limits or self-exclusion requests you have placed, and proactively reach out where our monitoring identifies a potential concern.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain records of our communications with you.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, bonus abuse, and any other conduct that violates our Terms & Conditions.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the overall performance and user experience of the b77bd platform.
• Marketing communications: Where you have opted in to receive promotional messages, to send you information about bonuses, promotions, new games, and special offers via email or in-platform notifications. You may opt out at any time via your account settings.

b77bd processes your personal data on the basis of one or more of the following lawful grounds:

• Contract performance: Processing that is necessary to provide the services you have requested when creating an account and placing wagers on the platform.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and record-keeping duties.
• Legitimate interests: Processing carried out in the legitimate interests of b77bd, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and interests.
• Consent: Where processing is based on your freely given consent — for example, receiving marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

b77bd does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. We may share your data with the following categories of recipients only where necessary and proportionate:

• Payment service providers: bKash, Nagad, Rocket, and Upay receive only the data required to process your transactions. These providers operate under their own privacy policies and are independently regulated.
• Identity and KYC verification partners: Third-party providers engaged to assist with age and identity verification receive the minimum data necessary to complete the verification check.
• Technology and infrastructure providers: Cloud hosting, content delivery, and analytics partners that support the technical operation of the b77bd platform. All such providers are bound by data processing agreements requiring them to handle data only on b77bd's documented instructions.
• Game content providers: Providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive session and game-activity data for the purpose of game delivery, fairness certification, and dispute resolution.
• Regulatory and law enforcement authorities: Where required by law, court order, or legitimate regulatory request, b77bd may disclose personal data to the relevant authority. We will notify you of any such request where legally permitted to do so.
• Business successors: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

b77bd uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the b77bd website. They serve the following functions:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that help protect against fraudulent access. These cannot be disabled without impairing core platform functionality.
• Functional cookies: Allow the platform to remember your preferences, such as your preferred language, display settings, and responsible gaming limits you have set.
• Analytical cookies: Used to understand how players interact with the b77bd platform — which pages are visited most, where players drop off, and how performance can be improved. Data collected is aggregated and does not identify individual users by name.
• Marketing cookies: Where you have consented, these cookies allow b77bd to deliver relevant promotions and measure the effectiveness of marketing campaigns. You may opt out of marketing cookies via your account preferences.

You may control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the b77bd platform. b77bd does not currently respond to browser "Do Not Track" signals, as no industry-wide standard for such signals has been established.

b77bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The following general retention periods apply:

• Account and transaction records: Retained for a minimum of five (5) years from the date of your last transaction or the closure of your account, whichever is later. This is required for anti-money laundering compliance and financial audit purposes.
• KYC and identity verification documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer support and communications records: Retained for three (3) years from the date of the communication, or longer if the communication relates to an open dispute.
• Technical and usage logs: Typically retained for up to twelve (12) months for security monitoring purposes, after which they are anonymised or deleted.
• Marketing preferences and consent records: Retained for as long as your account is active plus one (1) year, to demonstrate compliance with consent requirements.

Following the expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. Where data has been anonymised, it is no longer considered personal data and may be retained indefinitely for statistical and analytical purposes.

b77bd implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and b77bd's servers.
• Encryption of sensitive data fields — including passwords and financial identifiers — at rest within our database infrastructure.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Regular security assessments and vulnerability scanning of platform infrastructure.
• Secure data centres with physical access controls, fire suppression, and redundant power systems.
• Staff training on data protection obligations and secure data handling procedures.

While b77bd employs industry-standard security practices, no electronic system is entirely immune to risk. In the event of a data breach that is likely to result in a risk to your rights and interests, b77bd will notify affected individuals in a timely manner and take all reasonable steps to mitigate the impact of the breach.

As a player on the b77bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via the contact information provided in Section 13 of this policy.

b77bd will not charge a fee for exercising any of the above rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may also request verification of your identity before fulfilling any data rights request.

The b77bd platform is strictly for individuals aged 21 and above. b77bd does not knowingly collect, store, or process personal data belonging to any person under the age of 21. If we discover or are notified that personal data has been submitted by a person under 21 years of age, that account will be immediately suspended, the data deleted, and any associated funds withheld pending investigation.

If you are a parent or guardian and believe your child may have created a b77bd account or submitted personal data to the platform, please contact our support team immediately at the email address provided in Section 13. We will investigate the matter promptly and take all necessary remedial action.

The b77bd platform may reference or display content from third-party game providers and payment service partners. While b77bd exercises care in selecting its partners, we are not responsible for the privacy practices of third-party websites or services that are independent of the b77bd platform.

When you interact with a game supplied by a third-party provider such as Evolution Gaming, Pragmatic Play, or Spribe, that provider may independently collect certain technical data as part of game delivery. Such collection is governed by the provider's own privacy policy. b77bd does not control, and is not responsible for, the content or privacy practices of any third-party provider's systems beyond what is covered by our data processing agreements with those providers.

This Privacy Policy applies exclusively to data collected through the b77bd platform itself. Players are advised to review the privacy policies of any third-party services they interact with.

b77bd reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post a notice on the b77bd platform and, where appropriate, send a notification to your registered email address. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.

We encourage you to review this Privacy Policy periodically to stay informed about how b77bd is protecting your data. Your continued use of the platform following the publication of any amended Privacy Policy constitutes your acknowledgment of those changes. If you object to any changes, you should cease using the platform and may request closure of your account in accordance with our standard account closure process.

If you have any questions, concerns, or requests relating to this Privacy Policy or b77bd's handling of your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6), via live chat on the b77bd platform.

For written data-related enquiries — including data access requests, erasure requests, or complaints — please use the support email address below. Include your registered username, the nature of your request, and any relevant details. We aim to acknowledge all written requests within two (2) business days and to provide a substantive response within thirty (30) days.